Business Management Policies:
1. Goods and Services Policy
 
-

 To offer quality goods and services to the satisfaction of the customers.
2. Terms & Conditions of Sales
 
-


 Goods sold carry a warranty of 12 months against manufacturer defect, with an one-to-one exchange from the date of delivery.
 
-






 We will exchange or refund goods within 7 days of actual sale, accompanied by the original sales receipt with the goods in new/unused conditions. We reserve the right to limit or refuse return of certain goods, such as special or custom-made orders, assembled or altered components or worn/used goods. Free goods, received as part of  promotional offers or as a sale are not eligible for exchange or return. Used goods may also be refused.
 
-

  • We will refund the amount of the purchased goods in the form of cheque favouring to customer’s name in Singapore Dollars. It will take 7 working days to process the refund upon receipt of returned goods accompanied by the original sales receipt.      
-

Terms and conditions of any warranties or service guarantees will be clearly declared to protect customers against product defects and non-performance.
3.
Pricing & Payment
 
-
  • Method of payment for all goods and services will be in Singapore dollar. Types of
    payment accepted include cash and credit cards (VISA & MASTERS CARDS only).
 
-

 We are committed to the accuracy of charging our Customer.
 
-

 We will issue receipts to acknowledge all payments.
 
-
  • The exact amount of charges for our goods & services and any other additional
    charges, payment terms, refund policy, exchange policy, warranties & guarantees
    policy and the relevant terms and conditions will be clearly communicated to our
    customers.
4.
Security
 
-


 All Customers’ particulars obtained are solely for the purposes of completing the
sales transaction or for other legitimate purposes.
 
-
  • All Customers’ particulars obtained are solely for the purposes of completing the
    sales transactions. We will seek consent from customers should their particulars be used for purposes other than internal marketing and billing purposes.
5.
Business Ethics
 
-
  • Our staffs shall not practice any unethical sales tactics to mislead our customers.
 
-

 Customers are encouraged to report any unethical incidence to the management
immediately.

Close Window